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Web Site User Centered Design: Techniques for Gathering Requirements and Tasks

Appendix B: Electronic Focus Group Agenda

9:00 am Coffee / danish
9:15 Introductions
Objectives
Industry Overview
Online Background Survey
10:00 CoffeeNet Site requirements
What content or functionality is needed for the Web site to be useful to you? Consider content that you go other places for today and other Web sites that you use.
10:45 Break
11:00 Rate content requirements
Rate according to importance
1=very low; 10=very high
11:15 Requirements detail
Why is it needed?
What problems does it solve?
What benefits will it provide?
12:15 pm Lunch
1:00 CoffeeNet site tasks
What tasks would you like to be able to perform with the CoffeeNet site that would make it a usable and useful site to you? Consider tasks that you can perform on other similar Web sites.
1:30 Rate CoffeeNet site tasks
Rate according to importance
1=very low; 10=very high
1:45 Task detail
Why is it needed?
Provide a specific example of this task.
Describe the steps necessary for completing this task.
What other information or resources do you need to complete this task?
2:45 Final discussion
3:15 Session wrap-up
3:30 Session adjourn

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Last update: June 1, 1998
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