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return to article Creating Web Site Designs Based on User Expectations and Feedback Appendix A: Example Survey Questions Professional Profile Questions 1. What is your job title? 2. What is your role in your organization? Networking I/S staff     (designing/implementing applications and infrastructure) I/S Specialist     (Webmaster or I/T architect) Executive management     (President or CEO) Financial/Administration management I/S management Line-of-business management Reseller/Distributor of computer products Consultant Marketing/Advertisement Sales Support Other 3. What are your major job responsibilities?      4. What is the scope of your involvement in purchase, selection, recommendation of software products? (check all that apply) Entire enterprise Multiple divisions Single divisions Multiple departments Single departments workgroup Other Surfing Profile Questions 1. What speed connection do you typically use when surfing the web for job-related information? 14 kb/s 28 kb/s 56 kb/s 128 kb/s T1 T3 2. What is the screen diameter/diagonal of the monitor that you use when surfing? Under 10 inches 10-12 inches 13-15 inches 16-18 inches 19-21 inches over 22 inches 3. What resolution do you set your screen display at? 640 x 480 800 x 600 1024 x 768 1152 x 864 1280 x 1024 1600 x 1200 Other 4. What is your primary computing platform? DOS Macintosh OS/2 Unix PC running Unix Windows 3.x Windows NT Windows 95 Terminal/vt 100 Other 5. How do you primarily find out about web pages/sites? (check all that apply) Books Friends Follow URLs from other web pages Internet searching engines/catalogues Usenet news groups Magazines Signatures at end of e-mail messages Television advertisements Other 6. How often do you browse with images/pictures turned off (as an option in your browser)? Never (always on) Under 25% of the time 26 - 50% of the time 51 - 75% of the time Over 75% of the time 7. How often do you browse with Java turned off? Never (always on) Under 25% of the time 26 - 50% of the time 51 - 75% of the time Over 75% of the time 8. How often do you browse with JavaScript turned off? Never (always on) Under 25% of the time 26 - 50% of the time 51 - 75% of the time Over 75% of the time 9. What plug-ins do you currently have installed in your browser? (check all that apply) Adobe Acrobat Reader (for PDF files) Shockwave QuickTime LiveAudio Live3D RealAudio Others (specify): 10. For long papers, such as white papers, do you generally read them online or print them (assuming it's something that interests you)? Read online Print 11. For sites which offer a text-only version of the site, what percentage of the time do you choose the text-only version of the site? Never Under 25% 26 - 50% of the time 51 - 75% of the time Over 75% of the time Site Questions 1. How frequently do you visit this web site? Daily A few times per week A few times per month Less than once per month Never 2. What is the primary piece of information that you come to this site for?       3. What information would you like to see on this site that doesn't already exist?       4. What tasks would you like to be able to perform with this site that you are currently unable to perform?       5. What do you like best about the site?       6. Any suggestions for improvement?             return to article © Internet Technical Group Last update: June 1, 1998 URL: http://www.sandia.gov/itg/newsletter/june98/user_design_appendix_a.html hosted by Sandia National Labs Disclaimer: Neither Sandia Corporation, the United States Government, nor any agency thereof, nor any of their employees makes any warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information, apparatus, product, or process disclosed, or represents that its use would not infringe privately-owned rights. Reference herein to any specific commercial product, process, or service by trade name, trademark, manufacturer, or otherwise does not necessarily constitute or imply its endorsement, recommendation, or favoring by Sandia Corporation, the United States Government, or any agency thereof. The views and opinions expressed herein do not necessarily state or reflect those of Sandia Corporation, the United States Government or any agency thereof.